This article explains how to start an Omni chat session with another user.

Prerequisites:

  • Omni app installed and registered on your iOS or Android phone.

To Start an Omni One-on-One Chat:

  1. Open Omni. The Chats screen is displayed.
  2. Tap the Add New Chat or Group button.


    The New Chat or Group screen is displayed.
  3. Tap New Contact.


    The Add a New Contact screen is displayed.
  4. Enter the new contact's mobile phone number.


  5. Perform one of the following options.
    • Either:
      • Tap Add Contact.


        The New Chat or Group screen is displayed and the new contact has been added to your list of Omni contacts. Tap the new contact's name to start a new chat session with them.


    • Or:
      • Tap Add and Chat.


        The Chats screen is displayed and a new chat session has started with the new contact. The new contact has been added to your list of Omni contacts.